Please note that we cannot use a professional studio photograph unless you receive written permission stating that we may use their work in our wrappers. Please send a photocopy of this since we will need to keep it for our records. Mail it along with your order form and payment.
Where are your birthday wrappers?
We have placed some examples of birthday designs under All Occasions because so many people have different ideas of what makes a great Happy Birthday Wrapper! Please look through all of our designs, and if you do not see what you are looking for, we will custom design your labels to order.
Can I use an All Occasion wrapper for my wedding?
Yes! A wrapper in any category, that you feel suits your occasion, can be adjusted. We will adjust the text and/or colors to fit your needs. For example, if you would like to use a bridal shower wrapper for a wedding, here's what you would do:
Select your items on our order form, select the occasion and design number of that wrapper, go to buy now, and in the special instruction box, place your special instructions, and type in the occasion that you are using the wrappers for. Be sure to check out all the different categories. Because we design our own, we are able to be flexible in the layout, or to simply design your label from scratch.
How much in advance should I place my order?
As with all personalized items, the earlier the better. Once we have your approval of your wrapper and payment processed, your order ships out with in 3 business days. Rush orders (ship out with in 48 hours) are available upon request for an additional fee ($15.00) for wrapper orders under 100 wrappers. If you need this service, indicate it in our special instruction box of your order form, and you will be sent an electronic invoice for the fee which must be paid prior to production.
What type of paper do you use?
We use premium quality glossy papers. Our papers produce vibrant colors and beautiful wrappers. Our Matchbook Mints come have a semi-gloss finish and also produce vibrant colors, and lovely graphics.
Will your wrappers smudge?
No, our wrappers are smudge proof, crisp, and professional.
Do you ship chocolate in the Summer Time?Yes, if customer purchases freeze pack, although it is not recomended.
Please note regarding candy bars: From the month of May to September, we ask that you order only the wrappers which come with instructions and a glue stick. If you order the candy bars, we require that you also purchase the freeze pack ($2.00) to insure that they do not melt, and make sure that someone will be at the address. We can not be held responsible for melted chocolate bars .
LifeSavers® Candy Rolls, M&M's® Mini's Tubes, and Match Book Mints ship fine all year round!
Can I buy only the wrappers?
Yes! We offer wrappers that fit 1.55 oz. chocolate bar (Hershey's®, etc),& Hershey's® Assorted Miniatures. You will also receive easy to follow instructions and a FREE GLUE STICK!
If you are looking for wrappers for candy that we do not have on our website, please contact us, we can make any size wrapper!
Can I see a sample of my wrapper?
Yes, we can either email or fax you sample of your wrapper to proof. If you are proofing your wrapper by email, we will send it to you as a .jpg. If you request, we can email it to you as a .pdf.
Prior to printing any order, we require that you approve each design layout. Before approving any proof please verify the following: spellings, names, dates, fonts, etc.
What if I don't like my proof?
Don't worry, we want you to be completely satisfied with your wrapper. Just tell us what you would like to have changed and we will be more than happy to provide you with another layout.
Can I change the fonts?
Yes! Please mention your font preferences in the Special Instructions section on the order form when placing an order. If you do not know the name of the font you'd like, give us a description and we will email you a sample of our fonts matching your request-we have well over 890 fonts available!
What methods of payment do you accept?
We accept personal checks, money orders and PayPal. PayPal accepts: VISA, Mastercard, Discover, American Express and eCheck! Payment by personal check requires an additional 5-7 business days to clear. There is a $25.00 fee for returned checks.
As of September 20, we will no longer accept personal checks! If you must pay by check, you can do so through paypal. If you would rather send your payment via postal service, only MONEY ORDERS will be accepted.
When will my order arrive?
Please allow 7-14 days to receive your order (from when payment is received and design has been approved). If your order is needed sooner, there is a rush charge of $15.00 .
There is NO rush charge for birth announcement bars. We will ship order in 1-2 days (from when payment is received and design has been approved).
What is your refund policy?
100% refund if order is cancelled before final approval of wrapper is given. Once a wrapper has been approved, it has been printed, and therefore NONREFUNDABLE.
What is your privacy policy?
All Wrapped Up respects our customers' privacy. We will never disclose to any third party any personal information collected through customer inquiries, sales or any other means.
How custom can my wrapper get?
We can customize your wrapper, etc to match your wedding party, or your style. All Wrapped Up is owned an operated by a Graphic Designer with over 15 years experience.
If you have any other questions or comments you can email us Here ! We will be happy to answer any questions you may have.
All Wrapped Up Customer Service